Ever wondered how productive your employees are? You surely know their duties and schedules assigned, but their true performance can be tracked with some valuable insights. That’s when you understand the importance of point-of-sale tracking.

Your Axcess IT Clean Touch EPOS system can do more than track clock-ins and outs of the employees. It is efficient enough for tracking each employee’s productivity, allocating shifts, suggesting incentives, and preventing thefts. This guide will make you explore each of the benefits in detail.

Tracking Employee Productivity

You’re set free from the worries of monitoring attendance, daily/weekly/monthly performance, and more which allows you to take necessary actions. Tracking POS is an invaluable asset for your business, especially for laundry and dry-cleaning businesses. It lets the owners assign tasks and optimize workflow at every step from the moment the garment is dropped off till ready for pickup.

The performance metrics allow businesses to reward top achievers and highlight improvement areas for underperformers. Employees can be assigned tasks as per their strengths which can result in faster turnaround times and ensure better customer service.

Incentivizing Employees

POS tracking motivates your team to excellent performance. Launderers can set up incentive programs which serve as an encouragement for employees to handle a higher number of orders. This would create a positive impact by giving a chance to the employees for minimal rework, focus on quality & work efficiently.

Optimizing Shift Allocation

By analyzing peak hours and staff performance through POS data, you can allocate shifts more effectively. For instance, you might schedule your most productive employees during busy times, ensuring that you meet high customer demand efficiently. This data-driven shift management helps maximize productivity and improves overall service quality.

Preventing Theft and Fraud

Theft prevention is a crucial factor which makes laundry and dry-cleaning businesses track employees. Clean touch EPOS is efficient enough for tracing and limiting employee’s access to sensitive information. Employees are assigned distinct permissions (relevant to their roles) as compared to store managers and owners. This adds layers of security through RFID and biometric fingerprint readers, thus restricting employees from unauthorized access.

POS systems can be made stronger as a theft prevention tool by integrating video surveillance. It empowers business owners to cross-verify any suspicious activities from employees. Suspicious activities can be spotted easily while reducing risks of fraud in future.

Conclusion

For laundry and dry-cleaning businesses, POS tracking is a powerful tool for enhancing employee productivity. It allows for accurate monitoring of performance, better task management, and efficient shift allocation, and provides data-driven incentives that motivate employees to perform at their best. Implementing a POS system helps streamline operations and improves overall service quality, leading to satisfied customers and a more profitable business.

Reach out now for a Clean Touch EPOS solution that fits your business needs.

Laundry & Dry-cleaning businesses are now increasingly relying on technology for streamlining everyday and vital operations. Learning the basics of installing a POS machine is essential for such service-oriented businesses. While the POS system simplifies a lot of business operations and boosts overall efficiency, it is something entrepreneurs can rely on for enhancing customer experiences.

This guide discusses everything you need to know regarding the installation process of a point-of-sale machine so your business runs smoothly.

About the POS Machine

The POS Machine is a valuable tool for service-based businesses wherein daily transactions happen. It’s here to handle seamless payment processing and recording transactions alongside precise inventory management. Whether you have just created a POS setup or refreshed the same, knowing how to install a POS Machine leads to efficient order processing.

Why does your Laundry & Dry-cleaning business need one?

Time is money in terms of any business, specifically laundry & dry-cleaning. Customers expect prompt services and accurate billing. With a quick and efficient POS setup, it is possible to record transactions in real-time quickly, minimize the risk of errors, and ensure faster payment processing. Additional features like digital receipts, inventory & sales tracking, analytics & reports as offered by Axcess IT Clean Touch EPOS are valuable for organized operations.

Set up a POS machine and you can perform tonnes of administrative tasks effortlessly. The POS system will track valuable data insights for identifying peak business days/hours, customer-specific preferences, and so on. It will help in enhancing your services further.

Are POS installation costs charged extra?

The POS installation services cost varies among companies and package choices. While some packages include the installation cost, others may charge extra for setting up hardware and software at your premises.

Make sure to choose a POS system provider with a professional approach to hardware setup and software installation. Also, consider staff training and the smooth functioning of the system instead of just considering free installation.

How to install a POS Machine?

Installing a Point-of-Sale machine may seem daunting at first, but it can be simplified by breaking it down into manageable steps. Here’s a simple guide to help you with the process:

1. The first step is to Unbox and Prepare the Equipment for installing a POS machine. As per your setup/package, it may include the POS terminal, card reader, barcode scanner, receipt printer, and cash drawer. Keep all the required cables and accessories before proceeding to the next steps.

2. Connect the POS terminal to the Power plug. Most POS systems come with an adapter and cable for connection. Ensure that your power source is stable to prevent interruptions during transactions.

3. Connect all Peripherals like the barcode scanner, printer, and cash drawer.

4. Set Up a stable Internet Connection via Wi-Fi or a wired Ethernet connection.

5. Test the System by running a few sample transactions. Ensure that the card reader works, receipts are printed, and the cash drawer opens when required. This step will help you confirm that the system is functioning correctly.

How to install POS software?

Once hardware is set up, move next to installing POS software. Here’s how you can get your POS software up and running:

1. Install the Software on the Terminal with the help of the POS vendor you purchased it from. Such software often accompanies an installation guide too.

2. Customize Settings as per your business needs.

3. Connect the Software to Payment Processors to enable card payments/full-suite payment processing services to customers (online and offline).

4. Regular Updates are required for keeping to software up-to-date. Keep the update settings to ‘Auto’ for optimal performance and security.

Allow the POS Installation Company to look after your 360-Degrees EPOS System Needs

In case you don’t own a POS to date or looking for the best EPOS service company that also provides an efficient installation process, count on Axcess IT. From delivering the electronic point of sale system with powerful features and advanced functionalities, we extend our services to setting up the entire system at your premises for your convenience.

We aim to install the Electronic POS solution for your business tailored to your needs with seamless features like:

➣ Customer & Employee Management
➣ Online Booking
➣ Order & Inventory Management
➣ Billing & Invoicing
➣ Payment Processing
➣ Expense tracking & Cash flow Management
➣ Offline Credit Card Processing
➣ Reporting & Analytics
➣ Barcoded Garments & Tracker
➣ Multi-store Management
➣ Loyalty Programs
➣ & many more

Note: We provide full-cycle services from hardware to software installation, staff training, prompt after-sales assistance, and immediate help whenever required. Our technical team is here to assist as and when needed, even if it has been months/year installing the POS Machine. Since customer satisfaction is our main goal, we ensure timely checks for smooth operations. on the day of installation, our technical support gets in touch with staff and owners to assist them in every possible way for using the epos. we call them every day for about a week just to ensure the smooth transition usage of the EPOS by the staff and Owners.

Ready to pull all these benefits for your business? Let’s connect!

Despite its common usage, many people are unclear about what POS Debit means and how it fits into the broader landscape of financial transactions. This blog details the concept of POS Debit, its significance in point-of-sale transactions and how laundry and dry-cleaning businesses can optimize their POS systems for smoother customer experiences.

What is POS Debit?

POS Debit, or Point-of-Sale Debit, refers to a transaction made using a debit card at a point of sale.

In simpler terms, when you swipe your debit card at a launderer’s outlet or dry-cleaning shop, any other physical or online order, the transaction that deducts money directly from your bank account is called a POS Debit.

Unlike credit transactions, where the amount is billed to you later, a POS Debit transaction instantly reflects in your account, reducing your available balance.

About POS Debit Transactions

POS Debit transactions are the backbone of retail and service-oriented businesses, including laundry and dry-cleaning. They are not limited to in-store purchases; they also encompass online transactions, mobile payments, and even bill payments made using a debit card. These transactions are processed through secure payment gateways, ensuring that funds are transferred directly from the customer’s bank account to the business’ account, usually within a matter of seconds.

POS Debit transactions are highly convenient and are widely accepted across the globe. They allow customers to pay for the products or services without having hard cash at the moment. For businesses, they offer a quick and reliable method to receive payments, boosting cash flow and reducing the risk of non-payment.

Related Read: How does Payment Processing Work?

What are the Types of POS Debit Transactions?

Let us introduce you to different types of POS Debit transactions incorporated by businesses as per their needs and customer preferences:

1. In-Person POS Debit Transactions: These occur when a customer physically swipes, inserts, or taps their debit card at a payment terminal in a store or restaurant. The transaction is processed instantly, with the funds deducted from the customer’s bank account in real-time.

2. Online POS Debit Transactions: These involve the use of a debit card for purchases made through e-commerce platforms. Customers enter their card details at checkout, and the transaction is processed electronically, similar to in-person transactions.

3. Mobile POS Debit Transactions: With the rise of mobile payment apps, customers can now use their smartphones to make POS Debit transactions. Whether it’s through a dedicated app or via  mobile wallets like Apple Pay or Google Pay, these transactions are becoming increasingly popular.

4. Recurring POS Debit Transactions: These are automatic payments set up for regular services like subscriptions, utility bills, or memberships. The customer’s debit card is charged automatically at specified intervals, ensuring timely payments without manual intervention.

What is a Merchant Descriptor?

A Merchant Descriptor is the brief description that appears on a customer’s bank statement for a POS Debit transaction. It typically includes the name of the business and sometimes additional details like the location or the type of transaction. Merchant Descriptors are important for helping customers to reconcile their bank statements while identifying their purchases.

Common Merchant Descriptor Pitfalls & Ways to Avoid Them

Despite their importance, Merchant Descriptors are often overlooked, leading to issues such as:

1. Vague Descriptors: Using a generic or unclear descriptor can confuse customers. For example, if a coffee shop simply uses “Cafe” as its descriptor, the customer may not immediately recognize the transaction.

2. Inconsistent Naming: If a business uses different names for its Merchant Descriptors (e.g., “Cafe X” on one transaction and “X Cafe” on another), it can lead to customer disputes.

3. Lack of Detail: Not including enough information, like location or transaction type, can make it difficult for customers to recall the purchase.

To avoid these pitfalls, businesses should ensure that their Merchant Descriptors are clear, consistent, and informative. Including the business name, location, and a brief description of the product or service can go a long way in preventing disputes and enhancing customer trust.

Make your POS System Fuss-free for Customers with Clean Touch EPOS

To provide a seamless experience for customers, businesses should consider investing in a reliable and user-friendly POS system like Clean Touch, an Axcess IT EPOS. This system simplifies the payment process, offering features such as:

➣ User-Friendly Interface: Intuitive design makes it easy for staff to handle transactions, reducing errors and improving efficiency.

➣ Payment Source Tracking: Whenever the customer makes payment, the EPOS can track whether it was made through cash, card, cheque, or any other mode. This tracking makes it convenient to determine the source of payment used by the specific client, in case any issue arise.

➣ Feasible Integration: It is compatible with several payment methods preferred by customers, including debit or credit cards, and net banking.

➣ Customizable Merchant Descriptors: Allows laundry and dry-cleaning businesses to set clear and consistent descriptors for all transactions.

➣ Real-Time Processing: Ensures that transactions are processed quickly and securely, reducing wait times and enhancing customer satisfaction.

Let us also mention, the features listed above are to be mentioned as a few, our EPOS is smart and efficient for handling POS Debit Transactions like anything. Here are our key features applauded by laundry and dry-cleaning businesses.

➣ Re-stock alerts & Handy inventory management

➣ Customer Relationship Management

➣ Notifying suspicious activity

➣ Staff Management

➣ Credit card integration

➣ Garment Tracker

➣ Email updates

➣ And more…

FAQs

1. What is a POS withdrawal?

A POS withdrawal refers to the process of withdrawing cash from your bank account using your debit card at a point of sale, typically offered at some outlets in conjunction with a purchase.

2. What does the POS Debit on your bank statement means?

POS Debit meaning on your bank statement is nothing but your recent transaction made using your debit card at a POS Machine which led to an immediate transfer from your bank account.

3. How to differentiate between point of sale and POS Debit transactions?

A point-of-sale transaction can involve any form of payment, including credit, cash, or digital wallets, whereas a POS Debit transaction indicates the payment made through a debit card which has affected your bank statement.

4. What are point of sale charges?

POS charges are fees paid by the businesses for processing payments made by customers via POS terminals or online/phone/email purchases. These charges include transaction fees, card processing costs, monthly discount rates, and more.

POS scanners are essential components for point-of-sale systems. These scanning devices make business operations convenient by reading barcodes/QR codes on the product labels in less than a second.

You may find point-of-sale (POS) scanners differing in scanning technology and the way they are operated. This made us bring 6 major types of POS Scanners here for your reference. Each scanner type is unique and meets the distinctive needs of the business environment.

7 Major Types of POS Scanners

1. Handheld Laser Scanner

Laser scanners are handheld devices you’ve commonly seen reading barcodes with a light beam reflecting out of them. They can read 1D barcodes like the ones commonly used in stores (UPC and EAN). They work over a range that can be from a few centimetres to several dozen centimetres.

Handheld laser scanners are known for their speed, ability to scan from a distance, and low error rate. They are ideal for busy launderer settings where quick processing of desk order items is needed.

2. Handheld CCD (Charge Coupled Device) Scanner

Such scanning devices use red light LEDs to shine on barcodes and a CCD sensor to capture the reflected light. This light is then converted into a digital signal for decoding. CCD scanners are straightforward and inexpensive, making them popular in small laundry and dry-cleaning stores.

While they can only read one-dimensional barcodes, like laser scanners, CCD scanners are effective at close range, typically within a few centimetres. Their wider light coverage helps them better read damaged or blurry barcodes.

3. Handheld 2D Barcode Scanner

Also called image scanners or camera readers, these 2D barcode scanners are the most common type used at checkouts and POS systems. They are capable of reading a wide variety of barcodes like 1D, QR codes, Data Matrix codes, and those appearing on electronic screens. These scanners use advanced CMOS sensor technology, offering precise and fast scanning capabilities.

With the growth of mobile payment options, 2D barcode scanners are now used for more than just scanning product barcodes. They also handle electronic coupons, and verification codes.

4. In-counter Barcode Reader

You see price scanners built into cash registers or counters capable of automatically reading 1D barcodes as items pass by. These are in-counter barcode scanners.

They use advanced sensors and lenses, allowing for hands-free operation and faster checkout without needing to position items precisely.

These scanners are more costly and require professional installation and integration with your POS system. If they break, repairs need a technician, which can disrupt operations. They also have a fixed scanning range, making them less flexible for large or irregularly shaped items compared to handheld scanners.

5. Wireless Barcode Scanner

The idea of a wireless barcode scanner is to bring the scanner to the inventory instead of taking inventory to the scanner. This improves daily business operations significantly and saves tonnes of
time and effort. Also called cordless scanners, these wireless scanners boost productivity with an extended scan range (up to 200 feet in certain cases) depending on the specifications you choose.

They also have dedicated internal memory for scanning multiple items at a time without any immediate dock proximity.

6. Fixed Barcode Scanner

Typically placed at cash registers, these scanners quickly and accurately read both 1D and 2D barcodes, including traditional product barcodes and mobile payment QR codes. They are perfect for small items.

Customers can easily scan their mobile payment QR codes for fast transactions, which speeds up self-checkout. These scanners are compact and don’t take up extra space, keeping the checkout area neat and efficient.

7. Large Field-of-view Scanner

These advanced devices capture extensive areas in a single scan, providing unparalleled efficiency and detail. Ideal for professionals across various sectors, they streamline workflows and enhance productivity.

Which POS Scanner do you think could be the game-changer for your business? Connect with Axcess IT EPOS and learn more about the best-match POS Scanners that can effectively align with your business requirements and cater to speed, reliability, and ease of use.

Selecting the right Electronic Point of Sale (EPOS) software is a critical decision for any business.

An effective point-of-sale system streamlines operations, improves customer service, and provides valuable insights. However, making the wrong choice can lead to inefficiencies, increased costs, and frustration.

Here are common mistakes businesses make when choosing EPOS software and how to avoid them.

6 Common Mistakes While Choosing an EPOS Software

1. Looking for a ‘cheap’ EPOS System

Don’t make a low-cost EPOS backfire on your software’s long-run value. Sit back and relax while you’re scrolling options. Never make ‘low price’ your only measure for choosing software. List down your business’s core requirements, the features you expect, future growth compatibility, and so on.

2. Not prioritizing Hardware & Software equally

Never purchase your hardware first and then hunt for software that fits your system. It’s a red flag because it limits your choices and you’ll be forced to choose something standard instead of the best one. Why not explore hardware and software together? Try to identify your business requirements like inventory management, CRM, reporting , marketing tools, integration of other software/applications and analytics tools, etc and then find software that’ll meet those needs effectively.

3. Thinking there is only one EPOS solution for all Businesses

Every business has unique requirements and a generic POS may seem a legitimate option available but don’t make this mistake ever. If you’re in a laundry and dry-cleaning business, your requirements are different than those of someone who is from another business area. So, getting a personalized EPOS will be a smarter choice instead of thinking one size fits all.

4. Overlooking security features

It’s one of the most important stuff you should be looking for in an EPOS. Is it even reliable if not secure? Look for the features that the software offers regarding security like protection from data breaches, regular security updates, encryption, secure login protocols, cash management, etc. This should also be discussed and clarified while speaking to the sales team as you approach a software company.

5. Ignoring Proper Staff Training & Technical Support

Even if you’re getting the most user-friendly EPOS for your business, your staff still needs training to operate it optimally. Proceed with one (like Clean Touch) that offers comprehensive staff training and technical support for maximum performance and minimal downtime of the software. Ensure that the company provides video tutorials, on-site training and has 24*7 availability.

6. Only focusing on current needs

Maybe you’re a startup and looking for an EPOS to keep up with your business needs. But, think about scalability and future growth opportunities. Choose an electronic point-of-sale system that need not be swapped during high time, offers multi-store functionality, accommodates growing inventory and transactions, etc. Think of the big picture else you’ll have to buy and begin again.

Final Lines

By avoiding these common mistakes, you can select a system that meets your business needs, enhances efficiency, and supports growth.

Axcess IT Clean touch EPOS is one of the best that’ll meet your needs. It is a former choice among laundry and dry-cleaning businesses. From assessing your requirements to prioritizing user-friendliness, ensuring scalability, and understanding the importance of integration, security, and support. Everything has been taken care of.

With the right software like Axcess IT Clean touch EPOS in place, you can focus on what matters most – growing your business and serving your customers.